FAQ
Do you have a brick-and-mortar store?
Mika + Co. is an online store only.
I received a damaged product, what do I do?
Damaged or defective goods will be refunded 100% of the purchase price. We will need picture evidence and adequate proof of damage provided by the customer.
What is your return policy?
If you receive an item that you would like to return for a refund, the product must be returned at your expense. Purchases must be returned in the original packaging and must be in new, unused condition. For all returns to be processed, it has to be within 10 days of receipt, if it's past the 10th day we will charge a restocking fee of 15% from the total order. Please note, that food items and undergarments are non-refundable.
What are your payment options?
We take payments through Tilopay. All major credit cards are accepted.
Where do you ship?
We currently ship within Bermuda. We hope to expand to more countries in the near future.
What is your shipping rate?
Bermuda - $5.00
What is your shipping policy?
We deliver orders Monday through Friday. All orders are delivered by our delivery service. Delivery of your package takes 2-4 business days. Please note, we will send you an email alerting you of when your package will be delivered. If the day/time is not convenient, please let us know and we will attempt another delivery that is more suitable.